Many of our residents and their families are kind enough to write to us to thank us for the care we have provided. Here is a selection of extracts from recent letters we have received. The original letters are available for inspection when visiting Three Corners.
Newspaper Article “Care Industry is not all bad” from The Herald Express from Wednesday 18th January -
"I would like to thank each and every one of you for looking after my Mother so well. She came to Three Corners very unwell 18 months ago. We weren't expecting her to survive more than a few weeks, but she improved and flourished with the excellent care she got from everyone.
"I know she loved her time with you because she told me so on a daily basis. She loved the easy going camaraderie, privacy and independence you afforded her.
"You all do an excellent job under which at times must be very difficult circumstances and it is very much appreciated. So I thank you once again for making the last precious months of my Mother's life so happy." E
"Dad was always impressed by the care and warmth of the staff looking after Mum. Staff also went out of their way to welcome him and make him comfortable and cared for. Many members of staff showed genuine affection and warmth. In particular I would like to thank you for organising the celebration of Mum and Dad's Diamond Wedding anniversary." ML
"While B resided at Three Corners, I had total confidence in the professional abilities of all the staff. Whilst visiting I have always felt I was among friends. Sincerest thanks to you all for giving Mum a quality of life she would not have enjoyed without you." LB
"I would like to offer a sincere thank you to all who helped nurse and care for my Uncle Jim. It was not an easy time for anyone but you all showed kindness and understanding of his needs beyond the call of duty." HB
"I am sending my thanks for the wonderful care that you gave to my sister Mary. Once again, thank you all." Mrs M
"I want to thank you all very much for looking after me so well. I am full of praise for everything you have done in making my stay with you so pleasant and relaxing. Thanks to your care and attention I feel I am well on the way to recovery.
“I shan't forget you all, you made me feel very much at home and were so kind. Three Corners is such a lovely bright and friendly place. I had a very nice room, good food and above all, such kind attention." K Littlejohn
"A very sincere thank you to you all for the care and kindness you gave mother during her stay with you. A special thank you to Maggie for patiently discussing mother with me on the phone, it was a vital link that I very much appreciated. Thanks also for keeping her company during the long nights. I feel mother was fortunate to be cared for by you all and I hope Three Corners will continue to give such expert care to others for a long time to come."
"Thank you for your kindness, care and support shown to Dad and thank you for the comfort you gave to us during our difficult times." S & C
"Thanks very much for all the care, kindness and cuddles you gave to Mum during her stay with you. We shall always be very grateful to you all." C & C Smedley
"After seeing my parents at Three Corners, I can only say that I am thankful that they are receiving such wonderful care. They are both happy, eating and enjoying their food very much and have gained some of their weight back. Three Corners exudes a warm and welcoming environment. This all reflects on management, who have done a great job. The carers and nursing staff were all so friendly and genuinely interested in my mother and father." Derek